A prepared neighborhood

Know what to do—and know who can help.

Safety starts with clear information, individual preparation, and neighbors who know how to support one another. These links lead to the official City guidance that should remain your source of truth.

Immediate help

Use the right reporting channel.

Call 911 for a police, fire, medical, or mental-health emergency, a crime in progress, or a situation that poses an immediate danger to people or property.

For a past incident or a non-emergency police concern, call Seattle’s non-emergency line at 206-625-5011. Eligible property crimes can also be reported online.

Seattle 911 guidance File an eligible report online

Community readiness

Madison Park has an emergency hub.

Community Emergency Hubs are gathering places where neighbors can exchange information and organize mutual help after a major disaster, when professional responders may be stretched thin.

Madison Park’s hub is near the tennis courts. A hub is not a replacement for personal supplies or an emergency shelter; prepare your household first, then learn how the neighborhood hub works.

Prepare your neighborhood Sign up for AlertSeattle

Useful observations

Report what you see without putting yourself at risk.

If behavior feels suspicious, explain what is happening and why it concerns you. Give the exact location, a clear description, and the person’s or vehicle’s direction of travel when you can do so safely.

Let the call-taker guide the conversation and stay on the line until they say they have what they need. Do not intervene or approach someone to collect more information.

SPD suspicious-behavior guidance

Everyday issues

Use Find It, Fix It for city-service requests.

Seattle’s Find It, Fix It app accepts reports for concerns such as abandoned vehicles, clogged drains, graffiti, overgrown vegetation, damaged signs, street maintenance, and illegal dumping.

Find It, Fix It information

From the archive